You can find your contract number in the communications sent by Qover. It follows the format AA00000000000 (two letters for the country code followed by 11 digits).
Visit the link below to cancel your kick scooter policy: https://carrefour-assurance.qover.com/resilier-votre-contrat
You can cancel your bike insurance policy within 30 days of taking out the policy. In certain specific cases, you can also cancel your contract during the 1st year of insurance (for example if you sell your bike or following a claim).
You may terminate your contract before the annual expiry date, subject to a notice period of 2 months and we a notice period of at least 3 months. From the second year of insurance, you can cancel the contract at any time and for any reason. Cancellation takes effect 1 working day after notification.
Consider the peace of mind that comes with knowing your bike is protected, even if you don't use it as often.
Don't sell yourself short! You never know when the biking bug will bite again. Keep your insurance and be ready for your next adventure on two wheels.
While we understand that cost is important, the peace of mind that comes with having your bike insured is priceless. Don't let a little extra cost stand in the way of protecting your investment.
We apologize for any difficulties you may have experienced. Please let us know how we can improve and we will do our best to resolve any issues.
You never know when and where a thief may strike. Keep your insurance and rest easy knowing that your bike is protected no matter where you leave it. If you cancel your theft insurance, you will also not be covered for any damage to your bike (e.g. after an accident). Material damage cover is an option that you can take out in addition to your theft cover.
We apologize for any difficulties you may have experienced with the claim process. Please reach out to us and let us know how we can help to resolve any issues.
Have you checked the terms and conditions of your bike insurance?Is there a high amount of depreciation? Is your bike covered day and night outside?Some home insurance policies cover bikes stolen indoors only and do not reimburse the full price of the bike. Before cancelling the contract we advise you to check this carefully.
Did you know that 30% of stolen bicycles are stolen at home?
Our customer care department will contact you per email to confirm if the cancellation request of your bike insurance contract has been validated or not on this email address: {email}
You'll receive a direct confirmation of your request per SMS on the phone number in your contract.
Summary of your cancellation request
The policyholder: {firstname} {lastname}
The contract: {cigarid}
Cancellation date requested: {iWish} {cancellationDate}
The reason: {specifyReason}
If you wish to modify your request, please modify the fields above.